Central Library, 2nd Floor
- +49 241 80 94459
- Send Email
The IZ can advise you over the phone, via email, or in person. Online advising is possible upon registration in the Helpdesk Meeting Room.
Ask a question!
Our staff at the Information Center can answer all your questions regarding products and services on offer at the University Library.
+49 241 80 94459
Live assistance is offered on screen through our web-based Helpdesk. Meet us in our online conferencing facility, and our Library staff will help you with your individual search queries.
Call us beforehand on +49 241 80 94459, and then enter our Helpdesk IZ meeting room "Helpdesk IZ" as a guest.
Please ensure that you have at least Flash Player 10.1 installed on your computer to use this service.
Chat Service via the RWTHApp
You can also communicate with us through the University Library Channel on the RWTHApp. Just send your questions and comments to us directly. We are online Monday to Friday from 8.30am to 4pm.
Research support for school pupils
The Information Center staff are happy to provide assistance to school pupils who are researching for written assignments. Contact Form.